{"xsrfToken":"41f0361cacb6bc2ef849eefd9cb798e6058c9ca9_lout","branding":{"id":"9","key":"ws","name":"Contact CSOC","portalBaseUrl":"/servicedesk/customer/portal/9"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to CyberSOC Support Center","sharedPortalName":"CyberSOC Support Center","userInitialAnnouncementHeader":"NO INTERNSHIP POSITIONS AVAILABLE","userInitialAnnouncementMessageWiki":"<p>Please be informed that there are no internship opportunities available.<br> We are available for other requests.<br> Thanks for visiting.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to CyberSOC Support Center","sharedPortalName":"CyberSOC Support Center","announcementHeader":"NO INTERNSHIP POSITIONS AVAILABLE","announcementMessage":"Please be informed that there are no internship opportunities available.\nWe are available for other requests.\nThanks for visiting.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#7e1014","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/54e734ee-1677-4ba8-8ed0-54d609625d6b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWQ5ZWU2ZC02MTRmLTRlOTEtOTdlYi1kMGY3YjEzYmNlNWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU0ZTczNGVlLTE2NzctNGJhOC04ZWQwLTU0ZDYwOTYyNWQ2YiI6WyJyZWFkIl19LCJleHAiOjE3NDcwMzM0MDEsIm5iZiI6MTc0NzAzMjgwMX0.rrEBBhAmk6w9-PA2CUofpwc99QrvySqjbk8_8YKS1oE&client=29d9ee6d-614f-4e91-97eb-d0f7b13bce5c&height=300&mode=fit","bannerMediaApiFileId":"54e734ee-1677-4ba8-8ed0-54d609625d6b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"9","key":"ws","projectId":10013,"serviceDeskId":9,"name":"Contact CSOC","description":"<p>Welcome!<br> This is the place to raise requests when you come from the cybersocafrica.com website</p>","portalBaseUrl":"/servicedesk/customer/portal/9","reqTypes":[{"id":"68","name":"Contact Us request","descriptionHtml":"","callToAction":"Contact Us request","introHtml":"","icon":10472,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[19],"key":""},{"id":"102","name":"Data Subject Requests","descriptionHtml":"","callToAction":"Data Subject Requests","introHtml":"<p>A form for Data Subject Complaints/Requests</p>","icon":10508,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[19],"key":""},{"id":"66","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"67","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"122","name":"ISOC Project","descriptionHtml":"","callToAction":"ISOC Project","introHtml":"","icon":10478,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10478","groups":[],"key":""},{"id":"123","name":"Kenya SOC Registration","descriptionHtml":"","callToAction":"Kenya SOC Registration","introHtml":"<p>Join us for our Kenya SOC Launch</p>","icon":10523,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"69","name":"Quote request","descriptionHtml":"","callToAction":"Quote request","introHtml":"","icon":10481,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[],"key":""},{"id":"65","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""},{"id":"121","name":"TTX registration","descriptionHtml":"","callToAction":"TTX registration","introHtml":"<p>For Tabletop Exercise</p>","icon":10547,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""}],"reqGroups":[{"id":19,"name":"Other"}],"orderMapping":{"19":[68,102]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WS","userLanguageHeader":"NO INTERNSHIP POSITIONS AVAILABLE","userLanguageMessageWiki":"<p>Please be informed that there are no internship opportunities available.<br> We are available for other requests.<br> Thanks for visiting.</p>","defaultLanguageHeader":"NO INTERNSHIP POSITIONS AVAILABLE","defaultLanguageMessage":"Please be informed that there are no internship opportunities available.\nWe are available for other requests.\nThanks for visiting.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWQ5ZWU2ZC02MTRmLTRlOTEtOTdlYi1kMGY3YjEzYmNlNWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcwMzQwMDEsIm5iZiI6MTc0NzAzMjgwMX0.xFBzXFIAeVSCU8n812xMF1c864gIt9MFyQdx9iFWOuQ","targetCollection":"upload-project-10013","endpointUrl":"https://api.media.atlassian.com","clientId":"29d9ee6d-614f-4e91-97eb-d0f7b13bce5c","tokenDurationInMins":20}},"reqCreate":{"id":68,"projectId":10013,"form":{"name":"Contact Us request","descriptionHtml":"","callToAction":"Contact Us request","intro":"","instructions":"","icon":10472,"iconUrl":"https://cybersocafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Describe your request","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/9/create/68","requestValidateBaseUrl":"/servicedesk/customer/portal/9/validate/68","calendarParams":{"firstDay":0,"date":"2025-05-12T07:53:21+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWQ5ZWU2ZC02MTRmLTRlOTEtOTdlYi1kMGY3YjEzYmNlNWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcwMzQwMDEsIm5iZiI6MTc0NzAzMjgwMX0.xFBzXFIAeVSCU8n812xMF1c864gIt9MFyQdx9iFWOuQ","targetCollection":"upload-project-10013","endpointUrl":"https://api.media.atlassian.com","clientId":"29d9ee6d-614f-4e91-97eb-d0f7b13bce5c","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cybersocafrica","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"41f0361cacb6bc2ef849eefd9cb798e6058c9ca9_lout","baseUrl":"https://cybersocafrica.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://cybersocafrica.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"29d9ee6d-614f-4e91-97eb-d0f7b13bce5c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"fa14aee4f3bb4ba5bbac6b501489d75e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}